Privacy policy.

Privacy Policy
Effective Date: 4/1/2025

Call for Care, INC ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy describes how we collect, use, and safeguard the personal information you provide when using our website, services, and communications, including SMS text messaging.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, phone number, email address, mailing address, emergency contacts, date of birth, and other identifying details.

  • Employment-Related Information: For caregivers and applicants – background check data, certifications, work history, references, and availability.

  • Client Information: For care recipients – health-related needs, family contact information, service preferences, and care notes.

  • Device and Usage Information: IP address, browser type, pages visited, and interactions with our digital platforms.

2. How We Use Your Information

We use the information collected to:

  • Match clients with qualified caregivers.

  • Manage caregiver schedules and client service plans.

  • Process applications and verify credentials.

  • Communicate with clients, caregivers, and applicants via email, phone, and SMS.

  • Maintain safety, compliance, and legal obligations.

  • Improve our website and services.

3. Text Messaging (SMS) Policy and TCR Compliance

By providing your phone number, you agree to receive recurring SMS messages from Call for Care, INC regarding:

  • Scheduling updates

  • Application statuses

  • Important service notifications

  • Emergency alerts

Message frequency may vary. Message and data rates may apply.

To comply with The Campaign Registry (TCR) and wireless carrier requirements, we only send SMS messages to users who have explicitly opted in. You may opt out at any time by replying STOP to any message. For help, reply HELP or contact us at [Insert Contact Info].

Your phone number will never be shared with unaffiliated third parties for marketing purposes.

4. Sharing of Information

We do not sell your personal information. We may share information only as necessary with:

  • Background check providers

  • Payroll processors and HR platforms

  • Legal or regulatory bodies as required by law

  • Technology service providers under confidentiality agreements

5. Data Retention and Security

We retain your personal information for as long as necessary to provide our services and comply with legal requirements. We use industry-standard security measures to protect your information from unauthorized access, disclosure, or misuse.

6. Your Rights and Choices

You have the right to:

  • Access, correct, or delete your personal information

  • Withdraw consent for SMS communication

  • Lodge a complaint with a regulatory authority

To exercise your rights, contact us at [Insert Email or Phone Number].

7. Children’s Privacy

Our services are intended for use by adults. We do not knowingly collect personal information from children under the age of 13 without verified parental consent.

8. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Effective Date" at the top of this page and notify users if required.